Then You Need to Know your Charges!
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Related Questions Should I use an international debit card or a Forex card? I have submitted all the required proofs and following up for many days but no one is responding or helping to reversed my money. Around euros been hold by hdfc. I escalated to till level 3 but no single email response from them.
It's a shame that such a big organisation have a poor set of workers who don't care to reply to the customer. I guess they will earn interest in my money and enjoy for long days. I did a big mistake by choosing the hdfc forex I had loaded my forex card with aed only.
I swiped my above card at royal continental hotel, dubai on[protected] for aed. But i got message from My bank Hdfc bank stating that aed debited from my account instead Of aed. I made my complaint with my hdfc bank and they replied that Bank charged dcc of 4. Total amount fo aed. Also i clarified with the hotel they swiped only in aed. Now i am incurring loss of aed.
Please instruct accordingly to our bank Not reverting the pre-authorization charges although I had been communicated that the amount would be reversed on 30th Day. Violating the set duration of 30 Days for reversal of pre-authorization charges and now asking for 90 days for reversal. Escalation department stating that partial amount had been reversed but no reversal entry reflecting in Card account statement.
Unfortunately i have lost my card during my stay here. I have immediately contacted the HDFC customer care and blocked the card. The card was blocked on 10Th of April I also requested for a new forex card with the amount transferred to this new one. I have asked the customer care representative the process for re-issual and does my company needs to be involved in this - he suggested otherwise and that i can
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